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Shipping Policy

At Olano Jewelry, we are committed to delivering your orders quickly and securely. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 3  business days (excluding weekends and holidays).

  • Custom or personalized orders may require additional processing time.

2. Shipping Options & Delivery Times

We offer the following shipping methods:

🚀 Expedited Shipping with Package Insurance (Recommended)

  • Estimated delivery: 1-2 days

  • Includes package protection for loss or damage.

📦 Standard Shipping

  • Estimated delivery: 3-7 days

🏬 In-Store Pickup (Texas Locations)

  • Available at: 

📍 Austin, TX Location: 8556 Research Blvd, Austin, TX. 78758

📍 Katy, TX Location: 3042 N Fry Rd, Katy, TX. 77449

  • You will receive a notification when your order is ready for pickup.

3. Shipping Rates

  • Shipping fees vary based on the destination and selected shipping method.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Please allow 24-48 hours for tracking updates.

5. Shipping Restrictions

  • We currently ship all over the United States of America.

  • We do not ship to P.O. boxes or APO/FPO addresses.

6. Lost, Delayed, or Damaged Packages

  • If your package is lost or damaged during transit, please contact us at olanojewelry@gmail.com.

  • We are not responsible for shipping delays caused by carriers or unforeseen circumstances.

7. Contact Us

For any shipping inquiries, please reach out to us:

📍 Austin, TX Location: 8556 Research Blvd, Austin, TX. 78758

📍 Katy, TX Location: 3042 N Fry Rd, Katy, TX. 77449
📧 Email: olanojewelry@gmail.com
📞 Phone: (786) 380-7226

We appreciate your trust in Olano Jewelry and strive to ensure a seamless delivery experience!

All Rights Reserved to OLANO JEWELRY  2025

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