Welcome to Olano Jewelry! By using our website (www.olanojewelry.com) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

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1. General Terms

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These Terms govern your use of our website and services. By accessing our site or making a purchase, you agree to comply with these terms. If you do not agree, please do not use our website.

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2. Orders & Payments

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• All orders are subject to availability and acceptance.

• Prices are listed in USD and may change without prior notice.

• We accept major credit/debit cards and other secure payment methods.

• Orders are processed upon successful payment confirmation.

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3. Shipping & Delivery

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• We offer expedited shipping with package insurance for added protection.

• Delivery times may vary based on location and shipping method.

• We are not responsible for delays due to carriers, customs, or unforeseen circumstances.

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4. Returns & Exchanges

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• We accept returns within 3 days of purchase for unused, unworn items in original packaging.

• Personalized or custom pieces are non-refundable.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

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5. Product Descriptions & Availability

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• We strive to provide accurate product descriptions, but we do not guarantee that all details are error-free.

• Colors and materials may appear slightly different due to screen variations.

• If an item is out of stock after purchase, we will notify you and offer alternatives or a refund.

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6. Warranty & Repairs

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• We guarantee the quality of our products and offer repairs for manufacturing defects.

• Normal wear and tear, misuse, or accidental damage are not covered under warranty.

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7. Limitation of Liability

• Olano Jewelry is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• We do not guarantee uninterrupted or error-free website access.

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8. Privacy & Security

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• We respect your privacy and handle your personal data as outlined in our Privacy Policy.

• By using our site, you consent to the collection and use of your information for order processing and marketing purposes.

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9. Governing Law

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These Terms are governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the appropriate courts of Texas.

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10. Contact Information

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For any questions regarding these Terms, please contact us:

📍 Austin, TX Location: 8556 Research Blvd, Austin, TX. 78758

📍 Katy, TX Location: 3042 N Fry Rd, Katy, TX. 77449
📧 Email: olanojewelry@gmail.com
📞 Phone: (786) 380-7226

By using our website, you acknowledge and agree to these Terms and Conditions.

We reserve the right to update them at any time.